The better rate
Two kinds of room block: a courtesy block, or a contracted one with a better rate. You take the rate.
The question
The hotel offers two room blocks for your guests: a courtesy block, or a contracted block with a better rate. You take the better rate. What did you just agree to?
- A better rate. That’s it.
- An attrition clause: if guests don’t book 80 to 90 percent of the rooms, I pay for the empty ones.
Answer it in Bride IQ to hear what Belle thinks, see whether you were right, and watch your score move.
The careful version: Transportation is a departure plan too.
This one is part of Guest IQ.