Before the deposit: check the vendor is real, and is who shows up
Portfolios of weddings that never happened, contracts closed in a direct message, and a lead photographer you never met. Five checks before money moves.
Most wedding vendors are exactly who they say they are. The few who are not follow a handful of patterns, and each pattern has a cheap check you can run before you pay anything.
The patterns
- Work that never happened. Couples have booked photographers whose entire portfolio was AI-generated: no real couples, no real weddings (Maroo, a software company for wedding vendors). The Vendor Table, a podcast for wedding professionals, gave a whole episode to a Chicago AI wedding photography scandal.
- Money before a conversation. A Better Business Bureau spokesperson told InvestigateTV to be wary of contracts agreed in a matter of minutes online or on Instagram, to talk to a human being before spending that kind of money, and not to pay an all-in deposit for a wedding venue.
- The person on the website is not the person who comes. Some studios send an associate photographer, who is the lead on your day, not a helper; one photography business describes an associate as someone entrusted to “essentially BE you” (Aftershoot). That can be a fine arrangement. It should be one you agreed to.
Five checks before you pay
- A whole wedding, not the highlights. Ask for a full gallery from one real wedding, not the best ten images on Instagram, and talk to a past couple (Maroo). A vendor with no footprint beyond one social account deserves a closer look.
- A name in the contract. For photo and video, the contract names who shoots your wedding and what happens if that person cannot come.
- The terms in writing. The payment schedule and the cancellation policy are written down before you pay. Research the vendor through more than one source and ask for references (InvestigateTV).
- A conversation with a person. A call or a meeting before a large payment, never a contract closed in a direct message.
- A credit card. The FTC’s dispute process lets you challenge credit card charges for things that were not delivered as agreed; your letter has to reach the card issuer within 60 days of the first bill with the charge. It covers credit cards and other revolving credit, so a deposit paid in cash or through a payment app does not get it.
Ownership
Whoever books a vendor runs the five checks and files the contract and receipts in one shared place. If a deal feels rushed, slow it down on purpose: a real vendor is still there after a phone call.
Sources
A wedplan.ai guide on the Budget & money board. More planning guides.